FAQs

At Pleasant Lake Apartments, we’re committed to providing you with a comfortable and enjoyable living experience. Below, you’ll find answers to some frequently asked questions about our amenities, policies, and the local community. Whether you’re curious about pet policies, utilities, or nearby facilities, our FAQ section is designed to help current and prospective residents find the information they need quickly and easily. For more detailed inquiries, please contact our leasing office.

  • What Utilities are included in my rent?

    Your rent covers the cost of heat, and water is also included. Additionally, there is a nominal monthly fee for water based on the size of the apartment:

    • For a 1-bedroom apartment, water is included in the rent.
    • For a 2-bedroom apartment, there is an additional $45 per month for water.
    • For a 3-bedroom apartment, there is an additional $50 per month for water.
  • What amenities does Pleasant Lake Apartments offer?

    We offer a variety of amenities to enhance your living experience, including:

    • A refreshing pool
    • Complimentary access to our gym
    • A playground for children
    • A dedicated dog park for your furry friends
    • Picnic areas equipped with stationary grills for outdoor gatherings.
  • Are pets allowed?

    Yes, we welcome your furry companions! There is a monthly fee for pets, which is $60 for cats and $40 for dogs.

  • Is there parking at Pleasant Lake Apartments?

    We offer open parking spaces along with *some carports and garages.

  • Is there on-site maintenance?

    We provide 24-hour maintenance services to ensure your peace of mind and address any issues promptly.

  • What is around the area?

    The property is conveniently situated just 8 minutes north of Parma Town and a 10-15 minute drive south of Strongsville. Both areas offer a comprehensive array of shopping options, providing everything you might need.

  • Do you allow smoking in the buildings on the property?

    While we have designated some buildings as smoke-friendly, we are currently in the process of transitioning most of the property into non-smoking buildings.

Resident Service Request

For emergency maintenance, please call (216) 398-4680

Routine maintenance is performed between 8:00am to 4:40pm Monday thru Friday (except holidays).

Residential PortalService request